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On-Site Calibration for the Biomedical Field

In the field of biomedical calibration, where patient safety is ultimately at stake and regulatory requirements abound, Accuserve, Inc. has a reputation for providing the highest level of accuracy, traceability, and reliability possible. Trusting us to provide the best quality service, a major health care provider contracted with us to calibrate and repair a wide variety of simulation, test, and measurement instruments - proper calibration and operation of these instruments was critical for assessing the accuracy and safety of the medical devices used for patient care.

Working at 3 different hospitals in the Raleigh-Durham area, 3 Accuserve technicians followed strict OEM and GIDEP procedures to perform calibration and repair on 245 separate instruments, from 40+ manufacturers, within a 7 day time period. Coordinating with the customer to batch schedule the work resulted in a downtime average of only 4 hours per instrument, ensuring that hospital staff had ready access to the tools they needed. A total of 5 instruments were sent to our facility for in-lab calibration and repair and returned within 4 business days. We issued certificates of calibration, traceable to NIST, in searchable PDF format to facilitate the compliance process.

While onsite, our technicians were able to update and organize the client's equipment inventory and enter the data into our calibration management system, Gage InSite. By organizing each instrument via an ID number, the system can track it through the calibration/repair process, maintain a detailed history, issue reminder notices, and the facilitate recordkeeping required for meeting regulatory requirements.

Accuserve's skilled technicians, their attention to detail, and meticulous recordkeeping made this project a success. To learn more about the project read below, or contact Accuserve today to learn more about our biomedical calibration services.

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Project Highlights for On-Site Calibration for RALEIGH-DURHAM AREA HOSPITALS 

Description Performed onsite calibrations and minor repairs for biomedical departments (three locations) of a major healthcare network.
Calibration Procedures GIDEP
OEM Procedures
Volume of Equipment Calibrated 245 items
Items Calibrated
Patient simulators
Hipot testers
Oscilloscopes
Blood pressure analyzers
Electrical safety analyzers
Multimeters
Clamp on meters
Conductivity meters
Defibrillator analyzers
Respiration simulators
ECG simulators
Function generators
Capacitance meters
Electrosurgical analyzers
Infusion device analyzers
Power supplies
Pulse generators
Temperature simulators
Transducer simulators
pH meters
Cardiac output simulators
Pressure meters
Tachometers
Pulse oximeter testers
Scales
LCR meters
Dial indicators
Calipers
Ultrasound wattmeters
Thermometers
Stopwatches
Ventilator analyzers
Air flow meters.
Manufacturers Supported
Fluke Electronics
Fluke Biomedical
Tektronix
Bio-Tek
Dale
DNI Nevada
Ohio Medical
B & K Precision
Gould
Thornton
Simpson
Neurodyne-Dempsey
Fogg
Sencore
Beckman
Amprobe
MDE
Bapco
Airshields
Datrend
Uniflow
Netech
Sensormedics
Hach
Pronk
Sotcher
BC Biomedical
Ohmite
Utah Medical
Shimpo
Cooper
Mesa Labs
Cole-Parmer
Tenma
AccuLab
Mitutoyo
VWR
Ametek
Fisher Scientific
Time to Complete 7 business days (up to 3 technicians per day)
Turn-Around Time Onsite work was scheduled in batches
This coordination with customer ensured that equipment downtime averaged four hours per item
There was a total of 5 items that required special calibration or repair
  • Those items were completed and returned to the customer in an average of 4 business days.
Standards Met Calibrations traceable to NIST (National Institute of Standards and Technology) and manufacturer's specifications.
Additional Capabilities Prior to traveling to customer site, the inventory of customer equipment was not up-to-date.
We took inventory of equipment while onsite and added all active equipment to our gage management system (Gage InSite) at that time.
Now all customer equipment is organized (using customer assigned ID numbers) with associated calibration records and calibration schedules in our searchable and reportable Gage InSite software system.
Certificates of calibration provided in paperless/searchable PDF format as requested by customer (paper copies can be provided upon request).
Coordinated purchase order needs of customer- requested one purchase order per location.
Industry for Use Biomedical
Location
3 Hospitals
Durham, North Carolina
Raleigh, North Carolina
Project Name On-Site Biomedical Calibration

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